Product development
Today’s teams need a modern approach to building products. Get the latest advice on agile development, innovation, product documentation, and more.
Customer journey maps and IT
In this article we will discuss IT’s role in helping your company leverage existing and emerging technologies so you can more effectively map your customer journeys and create rich and meaningful customer experiences.
What are wireframes?
A complete guide to understanding wireframes, how and when they're used, and steps on how to make a wireframe of your own.
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What are software anti-patterns?
In this article, we describe several anti-patterns, explain what causes them, and outline steps to avoid them.
How to design software to fail
In this article, we’ll walk through how to design your software to fail.
How to improve customer experience with a VoC program
In this blog, we’ll go over tips to improve your customer experience across the board.
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Introduction to domain-driven design
In this article, we’ll cover what domain-driven design is and why you should consider it as an approach for your own software development.
Visual thinking vs Design Thinking: Bringing the two together
Let’s discuss two modes of thinking—visual thinking and Design Thinking—and the way they help you design and produce products that delight your customers.
How to create an empathy map
We’ll walk you through how to create a useful empathy map to meaningfully capitalize on that hard-won user empathy.
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Using Lucidspark in the early stages of Design Thinking
In this post we’ll explain how to apply Design Thinking within your own team using Lucidspark.
A quick and dirty guide to stakeholder mapping
Check out our helpful guide for stakeholder mapping to chart your course from start to finish.
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How to create user personas (and why you need them)
This article will help you create your own user personas so you can design better solutions for your users.
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20 years in, the Agile Manifesto revolution continues
20 years ago, a group of professionals met at a ski resort and ushered in a revolutionary approach to software development and project management. We look back at the Agile Manifesto and lessons from it that still apply today.
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